Don’t let the title fool you.  Client Success Coach is what fits on the org chart. Bonnie does a lot more than coach. Six years in the classroom taught her how to meet people where they are, and nine years in startup operations taught her how to build the systems behind the scenes. At LoLo, she brings both together to create the kind of customer experience that feels personal, not scripted. Western North Carolina shaped her, but Austin pulled her back home. On any given weekend, you might find her swing dancing, tending a garden, rolling out a yoga mat, or exploring the Hill Country with something homemade in the cooler.