Import Your Contacts
You can import your contacts using a .CSV file. For each contact, include an email and/or a phone number and select a gift zone. Need help getting started? Use this sample file
OR Tag Your Contacts In Cloze
Add the LoLo tag to each contact you’d like to enroll in the Gift of the Month. Log into your LoLo account and use these instructions to activate your Cloze sync.
Gifts are copied into your account on the 2nd Monday of each month and automatically sent 48 hours later.
Frequently Asked Questions:
Can I choose my gift?
The monthly gift cannot be changed at this time. LoLo carefully curates a gift on your behalf each
month. We work with locally owned and operated businesses in your area to pick the gift that’s best for
them, appealing to the public, and seasonally relevant.
What’s the average value of the gifts?
The average value of each monthly gift is $8. In total, for the year, the annual gift package is worth
about $100 per recipient.
How long is each gift valid?
We’ve found through testing that 60 days is the best length for each gift to be valid. This means that
at any given time (after your first gift) your recipients will have two active gifts from you!
Do I pay more if the gifts are redeemed?
The beauty of the Gift of the Month program is that it’s one fixed price for you. No surprises! No ups
and downs. One fee, per recipient, covers everything! What’s that you say? That’s crazy? What’s crazy is
you not signing up right now…
Can I update my gift recipients?
Absolutely! You have total control over your recipient list. You can edit contacts and their contact
info directly in your LoLo account. Someone not opening your gift emails? Pull them off your list and add
someone else who will appreciate the gesture. Met someone new? Add them to your list!
Will I know when gifts send?
We’ll keep you in the loop. You’ll receive a notification 48 hours prior to a gift sending so you have
time to personalize the message that sends out along with the gift. No time to personalize? We’ll craft a
basic, friendly message.
Do the text messages send from my phone number?
Our SMS gift notifications send from a 5-digit code, but your name is included in the message so that
people know it’s from you. When gifts are sent using text message AND email, we find the interactions
increase by 3 times on average!
Can I start and stop sending gifts during the course of the year?
The Gift of the Month campaign works best when it’s consistent, therefore we recommend committing to
the program and sending each month as part of an overall marketing plan for your business. We want to help
you stay top of mind, and studies show three touches a month will help you do that. However, depending on
your subscription plan you could opt to skip gifts.
How do I get a gift zone in my city?
We’re always happy to add more unique zones to our Gift of the Month program to help keep it
hyper-local. To start a new zone we need to have a minimum of 500 recipients enrolled, with growth in 6
months to 750+ recipients. Talk to your office and marketing team today about adding a new zone and we’re
happy to get it going!
